January 20, 2012

AirTreks RTW Ticket Review

AirtreksIn the latest version of the Around the World Airfare Report, we shopped prices for RTW plane tickets from nine different companies and rated each company based on three criteria:

  • Price: How much does it cost?
  • Service speed: How long does it take to get a bookable price?
  • Frustration factor: How frustrating is the process of building and pricing a multi-stop route?

Price

Here is how the cost of searching these routes on AirTreks compared to other companies for each of the three routes we searched:

  • Route 1: 4th lowest price out of 9 options
  • Route 2: 5th lowest price out of 7 options
  • Route 3: 3rd lowest price out of 5 options

Service speed

Here is how the speed of searches compared to other companies we searched.

  • Route 1: 7th fastest out of 9
  • Route 2: 6th fastest out of 7
  • Route 3: 4th fastest out of 5

Frustration Factor

The online booking tool is easy and simple. And with no strict rules, terms, and conditions to worry about, crafting your itinerary is extremely easy. AirTreks also offers the best customer service and most expertise on long-term, multi-stop airfare and travel out of all the companies we searched.

You must speak (or email) with an agent to get a price and to book, so it may take a little longer than other options. We were in constant communication with their representatives, and they always answered our questions in a timely manner. One of the pluses of working with AirTreks is that each customer is assigned a personal travel consultant to work with, and they really do try to accommodate your travel needs, and they take the time to find out exactly what it is you want out of this trip and don’t pressure you or try to talk you into doing more than you want.

The process for making changes once you book your ticket is similar to all other companies specializing in multi-stop fares outside of the airline alliances.

If you have used AirTreks for your round the world trip, we want to hear from you. Leave a review below in the comments.

4.2/5 -
based on 4 reviews

4 Responses to AirTreks RTW Ticket Review

  1. says:

    Thanks for all the feedback everyone! It is much appreciated, and I look forward to seeing more reviews. This will only help other travelers when it comes time to making that RTW flight decision.

    -Adam

  2. says:

    We have been working with Sarah G at AirTreks and she is fantastic – flexible, knowledgeable and excellent with communication!

    Overall 5 star rating Price 5 star rating Customer Service 5 star rating
    Date Flexibility 4 star rating Route Flexibility 5 star rating Search Options 5 star rating
  3. says:

    We just booked our RTW travel with AirTreks (at least the first half of it due to airline fare windows).

    We had a dedicated travel representative (Daniel) and he was engaged, informative, and supportive through the entire process. He was able to not only provide the booking service, but was consultative and extremely helpful in helping us build our itinerary (he has personal experience in many of the places that we are going to, and shared his opinions and recommendations of where we should use air vs overland routes).

    I would recommend AirTreks to any traveler that needs to build a custom, multi-point itinerary – the support from AirTreks is excellent!

    Overall 5 star rating Price 4 star rating Customer Service 5 star rating
    Date Flexibility 2 star rating Route Flexibility 5 star rating Search Options 4 star rating
  4. We used AirTreks for a 9 month rtw trip and were very happy.
    Our agent Danial was great. He got us tickets to all of the places and dates that we wanted before we left the USA.
    We didn’t use the web site or try to change any tickets so I can’t comment on those aspects.
    We were happy with the price. He often suggested lower cost options for route, time, or date.
    I started with SkyTeam but we were going too many places for their rules.
    I will use again if I have the opportunity to repeat a fabulous experience.

    Overall 5 star rating Price 4 star rating Customer Service 4 star rating
    Date Flexibility 5 star rating Route Flexibility 5 star rating Search Options Not Rated

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